I keep forgetting that in retail you aren’t supposed to act like an actual human being. You should know every. single. fact. about what you’re selling. You’re expected to be overly pleasant. You let another emotion show for five seconds? HOW DARE YOU. At work you have no emotions other than happiness. You have NO right to get upset or stressed and don’t you even dare think about reacting to rude people! Bottle it up & deal with it on your own time.
I keep forgetting that in retail you’re not supposed to act like a human. You’re just a robot that should know every. single. fact. about whatever you’re selling. You’re also expected to be overly pleasant. God forbid you let another emotion slip out for 2 seconds! What do you think you’re doing?! You have NO right to